FREN
Why Audacia

Dare to make your dreams come true

A name with meaning, honest advice, and someone who stands up for your rights when things go wrong.

The name

A name that means something

Daring

The courage to go beyond your fears, step out of your comfort zone and make room for your dreams.

Audacia

Audacia means “daring” in Italian and Spanish.

AUD

Its first three letters, AUD, are also the first letters of my name, Audrey.

Purple and gold

Two colours I've always loved. To me, they evoke depth, warmth and precious moments.

The butterfly

It stands for transformation and freedom: leaving the cocoon, spreading your wings and daring to take flight.

That freedom can take many forms: travelling solo for the first time, exploring a country that intrigues you, giving yourself a real break or finally taking the trip you've been talking about for years.

How we work

What changes when you travel with us

Before you leave

We listen first, then suggest. You get options chosen for you, not a list of packages.

During your trip

An unexpected event, a changed flight, a room that isn't what you booked? Write to us and we'll take care of it.

After you return

We contact you 1 to 2 days after you get back to hear how it went. Not to sell you the next trip, but to listen.

If something goes wrong

We prepare and follow up on your claims with suppliers on your behalf, from start to finish.

Our commitments

Transparency

We tell you what we recommend and why, even when it isn't the most expensive option.

You come first

Every decision starts with a simple question: what's best for you?

When things go wrong

I stand up for your rights

In nearly two years, I've organized more than 700 trips. I've also supported my clients through strikes, hurricanes, problems at their destination, flight delays and cancellations.

I looked for solutions, prepared claims and kept following up. So far, every time compensation was justified in a file I defended, I obtained it for my clients. And I'm proud of that.

Justice has always been a strong value for me. In my work, that means taking your situation seriously and persevering to help you get what you're entitled to.

Audrey
How I advise you

I spent 8 years at hotel front desks. I saw travellers arrive full of expectations, and I learned very quickly what makes a stay a success… or not.

Before suggesting anything, I want to know how you travel: early riser or sleeping in, buffet or à la carte, quiet beach or lively atmosphere. If a hotel isn't worth its price, I'll tell you. And when you get back, I want to hear how it went.

“The trip you've been putting off for three years? That's exactly the one I want to help you make happen.”

Audrey

Testimonials

What our travellers say

Recommended by 98% of our clients · 40 reviews on Facebook

Read all reviews ↗
« C’est mon tout premier voyage dans le Sud […] et j’avais mille questions en tête. Audrey a été incroyablement patiente, gentille et surtout rapide dans ses réponses. […] Je la recommande les yeux fermés! »
Maggie C.First trip down south
« Magnifique semaine à Punta Cana au Royalton. Merci Audrey pour ton excellent service, tes réponses très rapide à nos questions, ton accompagnement du début à la fin dans le processus et ta patience pour un groupe de 26 personnes! »
Caroline B.Punta Cana · group of 26
« Notre groupe de 9 personnes a été touché par la grève d’Air Canada. Nous avions rêvé longtemps de pouvoir tous être réuni et Audrey l’a rendue possible avec son dévouement et son soutien. […] Des vacances inoubliables en famille. »
Mia R.Family trip · group of 9
« J’ai booké mon voyage à San Andrés, Colombie avec Audrey! Dès le début j’ai été en confiance! Audrey est une personne passionnée, franche et surtout très humaine. »
Danik M.San Andrés, Colombia
« Elle a personnalisé ses réponses à moi […] en aucun cas ça eu l’air « garoché pour passer au suivant ». […] On a eu des petits pépins au retour, et Audrey s’est occupée de remplir notre réclamation rapidement. »
Jonathan B.Follow-up after the trip

Reviews originally written in French.

Let's talk about your next trip

Sun, culture or that adventure you've been putting off: tell us about your plans.

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